洛尔松贝斯特韦斯特酒店-住客评论

Guest（家庭旅游） 2024-03-01
Our room was worn and dated but clean enough. The hallways and stairwells were filthy.
Guest（其他） 2023-12-01
Our stay was good. Stayed here numerous times now when we come to visit family.
Guest（家庭旅游） 2023-11-01
TERRIBLE STAY. STAYED 3 DAYS. THEY NEVER CLEANED THE ROOM , NEVER GAVE FRESH CUPS , NO CLEAN SHEETS , NOTHING FOR 3 DAYS !!
酒店回复：
Hi William, our staff would like to say thank you for staying at our hotel, we do apologize that we were unable to get to your room, and have it serviced properly, please contact us at the hotel, where we can address the issue properly, and make sure that this does not happen again.
Guest（情侣） 2023-10-01
Rooms were clean. It was quiet. The complimentary breakfast was very limited.
酒店回复：
Hi Jeff, our staff at the hotel would like to say thank you for staying at the Best Western Flora INN, we do apologize for the breakfast not being up to our usual standard, we had complications with our food supplier, but we can assure you that the next stay, the food will be ample and plentiful.
Guest（其他） 2023-10-01
We will leave the shower head that could not be switched to tub spout and the TV that was not programmed with the remote out of this review, let's talk about the noisy pipes that banged and clanged during our 2 night stay. The desk was told about it the first morning and I was told that management would have to take care it. The desk was told about it again this morning during checkout and we were asked why we didn't say anything about it the first morning. I explained that we had. Then we were asked if we were offered a room switch. We were not. I thought there just might an offer to discount our stay. We were not. But we did get a "sorry about that". We were not the only ones that complained.
酒店回复：
Hi Mark, we do apologize that the reservation was not what you had expected. We also apologize because this is not what we strive for, we strive to provide a pleasant stay with a positive rememberable memory of the hotel, please contact us at 618-572-3320, so we can further discuss the stay and hopefully resolve it.
Guest（家庭旅游） 2023-10-01
The staff was very pleasant and the free breakfast was nice and had a decent selection to choose from. The room was spacious but the beds were not super comfortable. My only real complaint was the condition of the bathrooms. Our shower was basically a single stream of water and the fixtures looked like they were barely hanging onto the wall. The bathrooms could definitely use some work. Otherwise, we enjoyed our stay.
Guest（情侣） 2023-08-01
This property had a 8.7 favorable rating so we booked it. We usually find review ratings reliable. This was not the case. When looking over our room, we found multiple stains and leftover crud of some unknown food item on the couch. The chairs were stained as well. The coffee pot was nasty. The bed sheets appeared that they hadnt been washed. The only positive was the young lady checking us in. The free coffee was watered down. We skipped breakfast figuring the kitchen might have resembled our room. The owners must not care about the customers.
Guest（家庭旅游） 2023-06-01
Friendly and helpful service by employees. The fly bugs were awful and other guests also complained. The toilet is too close to the wall. Toilet paper hanger was broken. One of the rooms had a terrible shower. Maintenance needs to be looked at and corrected. Carpet should be cleaner. You have to personally request clean towels. Met owner and doesn’t seem to care.
酒店回复：
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

洛尔松贝斯特韦斯特酒店预订电话：+8620-86009099 （电话忙线或无人接听时，请在线预订！）

其他咨询：+1-618-6623054 （交通、订餐、会议、桑拿娱乐、发票开具、物品遗失等）
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洛尔松贝斯特韦斯特酒店地址：伊利诺伊州 · 弗洛拉 · 加布罗沃市中心 · 1,Lazar Donkov Str.

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洛尔松贝斯特韦斯特酒店

客户评价 由实住客人提供的真实点评

Guest（家庭旅游） 2024-03-01

Guest（其他） 2023-12-01

Guest（家庭旅游） 2023-11-01

Guest（情侣） 2023-10-01

Guest（其他） 2023-10-01

Guest（家庭旅游） 2023-10-01

Guest（情侣） 2023-08-01

Guest（家庭旅游） 2023-06-01

客户评价由实住客人提供的真实点评